Key Takeaways
- Don’t you want such a custom ecommerce web application software that blows your competition to bits?
- Our custom ecommerce software developers are experts in crafting the most unique brand identity for you via our custom software development services.
- Read our latest case study about an ecommerce client that benefitted from our custom ecommerce software development services.
Ecommerce businesses cater to 2.71 billion people who are shopping online, or almost 33% of the world population.
In other words, their digital solutions, be they mobile apps, web apps, or websites, handle a lot of online traffic.
With more and more users aware of the AI-powered solutions, they demand similar tech excellence from their e-commerce providers as well.
Big leagues in the e-commerce industry, like Shopify, Amazon, and more, have already leveraged custom ecommerce software development services to deliver mind-blowing and user-friendly websites as well as apps.
Summary
An ecommerce client got the best possible website and mobile apps developed by Wildnet Technologies, the 9th most favourite custom software development company in India as per Designrush, leveraging our custom ecommerce software development services.
They are now able to easily handle hundreds & thousands of orders every day and efficiently deliver them by GPS tracking.
Since they are one of the first agro-based ecommerce businesses that caters to customers across India, they are getting a lot of online traction from both consumers and suppliers.
They are planning to build a separate mobile app for the suppliers for the ease of onboarding and business processes.
Can you guess who they are going to choose for this project?
Business Overview
An agro-based ecommerce business in India wanted to expand their business operations and cater directly to the customer (B2C) across India.
They were earlier catering to the B2B industry, such as processed food companies, wholesale vendors, and more.
Sustainability, inflation, & organic food trends have gained weight in 2024 and could help the agro-based ecommerce client ride the healthy living wave.
Plus, it would be a great way to launch themselves in the B2C market!
Problem Statement
Their business leaders enquired with a few software development companies and were suggested to opt for custom ecommerce software development services.
When they did an online search, they found out the top 30 custom software development companies in India by Designrush.
And finally chose us, Wildnet Technologies, after reviewing our social media profiles as well as undergoing software consultation from our software and developer experts!
Not only did they need websites & mobile apps that could handle so much traffic and transactions, but they also required an overall digital transformation.
This digital transformation was also supposed to bestow the following advantages as well,
- Unique Brand Identity
- Flexibility & Scalability
- Advanced Features and Functionalities
- Improved SEO, PPC, and SMM impact
- AI & ML
- AR & VR
- Enhanced Security
- And much more.
Solutions
Our software consultants understood the ask and handled the custom ecommerce software development project along with the developer team for the client.
We carried out,
Custom E-commerce website development & custom mobile app development
No templates were used, and everything was built from scratch using the latest technologies & trends.
This was done to ensure that the e-commerce business stands out and becomes a customer favourite.
AI & Automation
We leveraged the power of AI and automation along with AR & VR to deliver the best possible hyperpersonalized UI/UX for the ecommerce client’s digital identities.
Omnichannel Marketing Alignment
Their website and apps were crafted in such a way that it helped in omnichannel marketing, i.e., seamless marketing across all marketing platforms, be they physical or digital, to cater to a consistent UI/UX.
CRM Integration
Since they would be handling a lot of customers, they would have required a customer relationship management or CRM tool.
A CRM saves all the customer data, gives a clear 360-degree picture of the customer journey, and helps in optimizing future suggestions.
Secure and Fraud Proofing
All the customer data would be saved in the CRM, and thus it, as well as the website and apps, needed robust cybersecurity techniques.
And we added blockchain to not only deliver the most secure custom ecommerce software but also to augment their SCM, or supply chain management, with real-time information.
This was achieved by following below steps:
Discovery Call
Our software experts and developer experts, along with business analysts as well as a project manager, attended the discovery call with the ecommerce client to understand their requirements, goals, budgets, & timelines.
Planning & Design
We made a custom ecommerce software development plan following the agile methodology and got it approved by the client.
Then wireframes were shared to depict the UI/UX of the custom e-commerce software in the making.
Agile Development
Agile custom ecommerce software development method is the best as it is divided into milestones and sprints.
Each sprint helps in accomplishing the milestone, and when all the milestones are achieved, the custom ecommerce software development is finished.
It allowed the client to give their valuable feedback and modify any milestone accordingly.
Testing & QA
Our developer team carried out in-depth testing via manual testers, automated testing, and A/B testing.
While the quality of the overall custom ecommerce software was adhered to the best standard possible, keeping user-friendliness and regulatory compliances in focus.
Deployment
Once the client and our developers were satisfied with the custom ecommerce software services Wildnet used to develop the apps and website, the digital solutions were launched on appropriate platforms be they Android, iOS or more!
Post-Launch Support
The client did not want any other developer to handle the post-launch support and thus bought 1 year of support after the complimentary 2 months of post-launch support.
Would you like to know the results of our software consultants and developer team’s smart work in catering the custom ecommerce software development services?
Results
The custom ecommerce software developed by us helped our client’s ecommerce business benefit on multiple levels.
They are as follows:
Increased Market Capture and Sales
They were able to capture 40% of the food market within 6 months, and their sales skyrocketed to 7-8 figures monthly!
Better and Hyperpersonalized UX
The customers could digitally explore the farm where their vegetables and food items came from via AR & VR technologies. This provided the satisfaction needed by customers to trust a new player.
Plus, the overall UI/UX was optimized using AI & ML to cater user-preferred content.
Competitive Advantage
Custom ecommerce software development helped gain multiple edges over their competition, i.e. e-commerce businesses dealing in FMCG or fast-moving consumer goods.
Scalability & Flexibility
Their digital solutions were cloud-based as well as built on microservices architecture, which rendered impeccable scalability and flexibility.
Data-driven and AI-powered decision making
Their business and marketing decisions now had AI-powered analytics working for their benefit.
This is helping them take those decisions that will further engage the users.
Streamlined Marketing
They needed to streamline their marketing efforts, and being a digital marketing company as well, Wildnet delivered a streamlined digital marketing plan for them.
- Email Automation
Their email marketing was automated using the latest GEO or generative engine optimization to write personalized emails, which helped in converting more and more users into customers.
- Omnichannel Marketing
Omnichannel marketing helped in bringing all the different marketing platforms under one control and ensured a consistent customer journey, be it on any platform.
- Boosted Overall Efficiency
Wildnet, the custom ecommerce software development agency, helped our e-commerce client to witness boosted efficiency across the whole business operation.
- Reduced Manual Work
Many of their business operations were automated, like segregation, weighing, packing, and labelling.
This reduced the chances of human error while increasing their output.
Conclusion
These results made them one of our happiest custom ecommerce software development clients ever!
We were delighted to depict our expertise and creative thinking in yet another market.
Wildnet Technologies is your leading Custom ecommerce software development company in India that is helping e-commerce businesses realize their worth in the market via a digital transformation and our software consulting services.
If you reached the end of this case study, we would like to extend our gratitude and share a code, “Pokoness.”.
When you come to us quoting the code and this case study, we will handle your business’s Custom ecommerce software development request with utmost priority!
